1. This "User Privacy Policy" (hereinafter referred to as "this policy") applies to Emojoi products, including Emojoi Android applications.
2. Please read and understand the entire content of this policy carefully before using Emojoi products and/or services. Once you use Emojoi products and/or related services, you agree that we use and process your relevant information in accordance with this policy; We have highlighted the terms regarding your personal information rights in bold, please pay special attention and read them carefully.
3. We may revise this policy from time to time in accordance with laws, regulations or business adjustments. When there are major changes to this policy, we will display the changed content to you through prominent placement prompts or push notifications, messages, etc. after the version is updated. Major changes referred to in this policy include but are not limited to: major changes in our service model, such as the purpose of processing personal information, types of personal information processed, how personal information is used, etc.; major changes in our control, etc. Such as changes in owners caused by mergers, acquisitions, reorganizations, etc.; changes in the main objects of personal information sharing, transfer or public disclosure; significant changes in your rights to participate in the processing of personal information and the way in which they are exercised; our responsible department responsible for handling personal information security , contact information and complaint channels change, etc.
4. You need to understand that only if you confirm and agree to the changed Privacy Policy, we will collect, use, process and store your personal information in accordance with the changed Privacy Policy; you have the right to refuse to agree to the changed Privacy Policy, However, please be aware that once you refuse to agree to the changed privacy policy, you may be unable or unable to continue to fully use the relevant services and functions of Emojoi, or you may not be able to achieve the intended service effects of the product.
How we protect your personal information
(1) We strive to ensure the security of users’ personal information and prevent users’ personal information from illegal use, unauthorized access and disclosure, leakage, damage, and loss. We will take various security protection measures within a reasonable security level to protect the security of information. For example, we will use encryption technology (such as SSL), anonymization, encrypted storage and other means to protect your personal information; establish a trusted protection mechanism to prevent personal information from being maliciously attacked; establish an access control mechanism and comply with the principle of least privilege to ensure Only authorized personnel can access personal information; conduct security and personal information protection training courses to enhance employees' awareness of personal information protection.
(2) We have established special management systems, processes and organizations to ensure the security of personal information. For example, we strictly limit who can access information, require them to comply with confidentiality obligations, and conduct audits. If a security incident such as personal information leakage occurs, we will activate an emergency plan to prevent the security incident from expanding, and notify you through push notifications, announcements, etc.
(3) We will take reasonable and feasible measures to try our best to avoid collecting irrelevant personal information.
(4)The Internet is not an absolutely safe environment. We strongly recommend that you do not send personal information using communication methods other than those recommended by Emojoi. You can connect and share with each other through our services. When you communicate, trade or share through our services, you can independently choose the third party to whom you communicate, trade or share. The third party can see your transaction content, contact information, communication information or shared content and other related information. .
If you find that your personal information, especially your account or password, is leaked, please contact Emojoi customer service immediately or contact us via email so that we can take appropriate measures based on your application.
Please note that the information you voluntarily share or even share publicly when using our services may involve your or others' personal information or even personal sensitive information. For example, if you choose to upload personal information when posting updates or in public places such as group chats and circles. Please consider more carefully whether to share or even share relevant information publicly when using our services.
We will do our best to keep any information you send us secure.
In accordance with relevant laws, regulations, national standards, and common industry practices, we guarantee that you can exercise the following rights over your personal information. The scope and method of your access, modification, and deletion of personal information will depend on the specific services you use:
(1) Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you wish to exercise your right to access your data, you can do so yourself by:
Account information - If you want to access or edit the personal information in your account, change your password, add security information, etc., you can click "I" in the lower right corner of the product client application, and click "Me" in the upper right corner of the product client application. Click "Edit Profile" or "Settings" to perform the corresponding operation.
If you are unable to access the above personal information through the above methods, you can contact us by sending an email. We will respond to your access request within 30 days.
(2) Correct your personal information
Under normal circumstances, you can directly delete the content you posted, and browse, modify, and delete the information you submitted at any time; if you really need to modify this type of information, you can submit a correction application by sending an email or online customer service, and we will The issues involved will be reviewed as soon as possible, and a dedicated person will respond promptly after verifying your user identity.
(3) Delete your personal information
You can make a request to us to delete personal information under the following circumstances:
(1) If our processing of personal information violates laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If our processing of personal information violates our agreement with you;
(4) If you no longer use our products or services;
(5) If we no longer provide products or services to you.
If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and require them to delete it promptly, unless otherwise provided by laws and regulations, or these entities obtain your independent authorization.
When you delete information from our services, we may not delete the corresponding information from the backup system immediately, but we will delete the information when the backup is updated.
(4) Manage your authorization scope
Each business function requires some basic personal information to be completed. You can give or withdraw your consent at any time for the collection and use of additional personal information.
You can do this yourself by:
You can change the scope of your authorization in functions and services by deleting information, turning off device functions, and going through "Settings" - "Account and Security, Notifications, and Privacy" in the product client application.
Specific business functions and services will require your personal information to be completed. When you withdraw your consent, we will no longer be able to provide you with the functions and services corresponding to the withdrawal of consent, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent will not affect our previous processing of personal information based on your consent.
When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization.
(5) Cancel account You can cancel the previously registered account at any time. You can apply to us for account cancellation by phone or email. Before canceling your account, we will verify your personal identity, security status, device information, etc. The act of canceling your account is irreversible. When you cancel your account, we will delete all information about your product account or anonymize the relevant information, unless otherwise provided by laws and regulations.
(6) How we respond to your request
For security reasons, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
We will respond within thirty working days. In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the circumstances. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, require the development of new systems or fundamentally change existing practices), pose risks to the legitimate rights and interests of others, or are highly impractical.
In the following circumstances, we will not be able to respond to your request in accordance with legal and regulatory requirements:
(1) Directly related to national security and national defense security;
(2) Directly related to public security, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial and judgment execution;
(4) There is sufficient evidence that you have subjective malice or abused your rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving business secrets.
(7) Complaints and reports
You can make complaints or reports according to our publicized system. If you think your personal information rights may have been infringed, or find clues that your personal information rights have been infringed, you can report it through the following channels. After verification, we will feedback your complaint and report within 30 days:
(1) Click [More] in the upper right corner of the infringing user to enter the reporting interface and contact us;
(2) On the "Me" interface, click Feedback to contact us;
(3) Contact us by email.
(8) Access privacy policy
You can view the entire content of this policy on the registration and login page, or after logging in, click "Me" - "Settings" - "User Agreement".
(9) Right to cease operations and notify you
If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations in the form of one-by-one delivery or announcements, and delete or anonymize the personal information we hold.
How we share, transfer and publicly disclose personal information
(1) Sharing
We will not share your personal information with any company, organization or individual outside Emojoi, except in the following circumstances:
1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities.
3. Sharing with Emojoi: We will only share necessary personal information and are subject to the purposes stated in this policy. If you want to change the purpose of processing personal information, your authorization and consent will be asked again.
4. Sharing with authorized partners: Only to achieve the purposes stated in this policy, some of our services will be provided by authorized partners. We may share some of your personal information with partners to provide better customer service and user experience. Our partners have no right to use the shared personal information for any other purpose.
Currently, our authorized partners include the following categories:
(1) Technology suppliers, service providers and other partners. We send information to our vendors, service providers and other partners around the world who support our business, including providing technical infrastructure services, analyzing how our services are used, measuring the effectiveness of our advertising and services, providing customer Services, payment facilitation or conducting academic research and surveys.
We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
(2) Authorized partners of advertising platforms and data analysis services. Unless we have your authorization, we will not use your personally identifiable information (information that can identify you, such as name or email address, through which you can be contacted or identified) with the provision of advertising, analytics Service partners share. We provide these partners with information about the reach and effectiveness of their advertising without providing your personally identifiable information, or we aggregate the information so that it does not identify you personally. For example, only after the advertiser agrees to abide by our advertising guidelines, we may tell the advertiser how effective their ads are, or how many people saw their ads or installed the app after seeing the ads, or provide payment services to these partners. Partners provide non-personally identifiable demographic information to help them understand their audience or customers.
(2) Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. When a merger, acquisition or bankruptcy liquidation is involved, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to continue to be bound by this privacy policy. Re-ask for your authorization and consent.
(3) Personal information publicly disclosed
Please understand that in the following circumstances, in accordance with laws, regulations and national standards, we do not need to obtain your authorization to share, transfer, and publicly disclose your personal information:
(1) After obtaining your explicit consent;
(2) Directly related to national security and national defense security;
(3) Directly related to public security, public health, and major public interests;
(4) Directly related to criminal investigation, prosecution, trial and judgment execution;
(5) To protect your or other individuals’ life, property and other major legitimate rights and interests but it is difficult to obtain your consent;
(6) Personal information that you disclose to the public on your own;
(7) Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or combined with other information or reflect the activities of a specific natural person. We will collect and use your information for the following purposes described in this policy. personal information:
Business functions that collect personal information and personal information collected
We will provide you with the following services and collect the information listed below when providing the following services:
1. To help you use Emojoi related services.
In order for Emojoi users to have rich and complete information to improve accuracy and efficiency, you also need to provide nickname, gender, birthday, self-introduction, personal photo permissions or storage permissions (if you choose to take a profile photo, camera permissions are required). Profession.
If you do not provide this kind of information, you may not be able to use all of our services properly.
If you provide the following additional information, it will help us provide you with a better service and experience: Microphone permissions. However, if you do not provide this information, it will not affect the basic business functions of using this service.
The above information you provide will continue to be used by us during your use of this service. We will keep your information until you cancel your account. When you cancel your account, we will stop using and delete or anonymize the above information.
The above information is only stored in the country where the user is located. If cross-border transmission is required, we will obtain your authorization separately.
2. To help you use the payment function.
The payment function is provided to you by a third-party payment institution that cooperates with us. The third-party payment institution will need to collect your information, and we will not be able to obtain your information. Refusal to provide information will only prevent you from using the above payment functions, but will not affect your use of other functions of Emojoi.
3. To ensure the safe operation and operational quality of software and services.
In order to ensure the safe operation, quality and efficiency of the software and services, we will collect your hardware model, operating system version, international mobile equipment identification number, unique device identifier, network device hardware address, IP address, software version number and Network access method. In order to prevent malicious programs and ensure operational quality and efficiency, we also collect software crashes, operation logs, performance data and application sources. We may use your account information, device information, service log information and information that our affiliates and partners can share with your authorization or in accordance with the law to determine account security, perform identity verification, detect and prevent security incidents.
4. To provide you with personalized services.
In order to provide you with certain personalized services, we will collect your information that you provide to third parties that cooperate with us, subject to your authorization. If you do not authorize us to obtain your relevant information, you will not be able to enjoy certain personalized services, but this will not affect your use of other functions of Emojoi.
User portraits and personalized push instructions
In order to realize the function of personalized recommendation, we will conduct comprehensive statistics based on the information collected in the above functions and conduct feature and preference analysis through algorithms to push other users who may be interested in you and push the information that may be of interest to you. Community content. If you do not need the personalized push service, you can turn off the personalized push service in "My-Settings-Account Security".
How we use the information we collect
We will use your information for the purposes stated above. When we want to use information for other purposes not specified in this policy, we will obtain your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will obtain your consent in advance.
2. How we use Cookies, similar technologies and SDK technologies
Cookies
In order to ensure the normal operation of the website, provide you with an easier access experience, and recommend content that may be of interest to you, we may store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, the site name, and some numbers and characters. You can perform corresponding data clearing operations in your browser.
Other technologies
In addition to cookies, we also use other similar technologies on our website. The member SMS notifications or Emojoi assistant site notifications we send to you may contain address links to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences so that we can We proactively improve the customer service experience. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
SDK technology
SDK technology is provided by third-party organizations we cooperate with, and we can only know the permissions they require to obtain authorization. The third party will need to collect your information, and we will not be able to obtain your information unless the third party explicitly discloses to us the sensitive information to be collected. The permissions third parties require and the sensitive information collected is explicitly disclosed to us are detailed below.
1. Storage period
While you are using Emojoi voice products and services, we will continue to save your personal information for you. If you cancel your account or actively delete the above information, we will save your information in accordance with laws and regulations such as the Cybersecurity Law. After you cancel your account or actively delete the above information, we will no longer use your personal information commercially, but we may anonymize your personal information before using it.
2. Save the region
Your personal information is stored in the country where the user is located, and we will not transfer your personal information across borders.
Persons under the age of 18 may not use the Service, and we do not knowingly collect personal information from persons under the age of 18. If you suspect that a user is under 18 years old, please contact us using the contact information in the app or email.
Our privacy policy may change and we will post the most recent version here.
For major changes, we will provide prominent notices (including notifications through public announcements or providing you with pop-up reminders).
Major changes referred to in this policy include but are not limited to
1. Our service model has undergone major changes. Such as the purpose of processing personal information, types of personal information processed, how personal information is used, etc.
2. Significant changes in your rights to participate in the processing of personal information and the way in which you exercise them;
If you have other suggestions or questions about this policy or other related matters, please send your questions to the email address kirillzepo@mail.com